DD just got her flowers and balloons. I really hate how they never look anything like what you think you are sending. Of course she doesn't know that, and while they look ok, they don't look anything like what I ordered and what is all "listed" as in the bouquet. Though of course they have the disclaimer that the local florist may use substitutions. Plus, I really don't feel like the size of the bouquet (from dd's picture) is really the highest priced "premium" size I ordered. A bit disappointing, since they were pretty expensive.
This is what I ordered (plus 2 congratulations balloons):
and this is the specific description the website (fromyouflowers.com) gave:
• Dark Pink Roses
• White Asiatic Lilies
• Lavender Stock
• Green Button Spray Chrysanthemums
• Lavender Sinuata Statice
• Sword Fern
• Cylinder Vase
This is what DD got:
Looks like 4 roses and 3 carnations with some other filler stuff, not a cylinder vase (which is one of the reasons I picked out the bouquet, I also liked that style vase). I would be ok with them substituting the white carnations for the lilies, but there still should have been like 8 roses in the bouquet, since I ordered the "premium" size. Just a bit disappointed, overall. I did sent a feedback email to their customer service. I'd hate to see what the "Regular" bouquet looked like in size.
Kind of tired of subpar quality with stuff nowadays, that's for sure. But, of course, these online flower companies don't really know what the bouquet ends up actually looking like, since it gets made by a local florist, so that's part of the reason I sent the feedback email, so they would know. Maybe I'm just cheap but that doesn't look like an $80 bouquet to me (not including the balloons cost).
Anyhow, dd loved them and that we did that to congratulate her on her master's degree, so that's what matters most.
Update: right after I posted this (and had just sent the email to the online flower company) I got a reply back from them, stating they apologize that I was disappointed and are issuing me a 30% refund to my credit card and that they notified the local florist and they apologize, too. I'm appreciate of their quick response and the 30% credit. That amount spent is more in line with what I feel this bouquet looks like.