Thursday, November 17, 2022

Fixing issues

Yesterday was a couple of work frustrations to deal with. First is a new employee who has been with us about a month now and has had 2 paychecks so far. She is hourly and not understanding how our system works. With our payroll processing we pay on the 15th and last day of each month, but I have to submit payroll 4 days prior to the payday, those 4 days are just estimated and paid at 8 hours per day. If the person (this is for hourly employees) works different than the 8 hours on those 4 estimated days, it gets adjusted on the next payroll. For example if during those 4 days of estimated 8 hours/day the employee ends up working an hour of overtime, that extra hour will get added onto their next paycheck. Since they clock in and out, the system keeps track of all their time and knows to add those extra hours to the next paycheck. I can't seem to get it through to this new employee how this works. Hopefully my screen shots and explanations (again) have helped her understand. Basically I had to prove she got paid her extra hour of OT from the first paycheck...and then explain that her OT hours from the last 4 days of her paycheck yesterday, will be on the paycheck for 11/30. Confusing, I know.

The other issue is requests by our internal people for purchase orders to buy samples from our manufacturer's. We implemented this new (and much quicker) system several months ago, but for some reason the past month or so the requests are now not including the costs of the samples. Well, I certainly need that info! We will get invoiced from the mfg., so I need to know how much. I'm not handing over a purchase order number when I don't know how much it's for. Like my boss said, that is just like handing over a blank check. I keep emailing back, saying I need the cost. Some will email it back to me, some will say "it's in the link in the email". So..to find the cost I have to use the link, find the line item in the system it matches up with and then drill down to find the attachment, somewhere showing the cost. Sometimes it's in email form, sometimes a pdf quote, it varies. I told my boss if that is how I have to do it now, we might as well go back to the old system, because this is not streamlined anymore. Boss has assigned someone to get to the bottom of it. Someone apparently changed a setting on the new system that is not attaching the cost anymore.I see this morning that it has now been fixed.

Looks like we got some more snow last night. I can't tell how much, it's still kind of dark outside and it snowed on top of what was already there. From the what was a cleared of patio, now covered in snow again, it looks like maybe 3-4 inches. It has started snowing when I went to bed. DH came to bed an hour or two early for him, it was like 11pm, and it was still snowing. I think he decided to go to bed earlier so he could get up earlier than he usually does to plow. Ya...he's still in bed, LOL. The snow isn't going anywhere, LOL.

Dh chatted with his buddy the other night - the one who's wife sent the gingerbread house "contest". Dh is like you know I'm going to be cheating right?....friend: well, ya, of course we are! They then proceeded to figure out how to bend the rules his wife listed. "Ok, it says you can only use the provided materials for the house itself. It doesn't say anything about the property it's going to sit on" LOL. Last night I showed dh some little toy woodland animals you could order on Amazon but they won't be here until next Mon or Tues. Dh said they tentatively planned on doing it Sunday, but dh says he's going to push the build date out, claiming construction delays ;)

My uncle keeps trying to call my mom when she's not back up from dinner yet and I keep telling him he needs to call after 6:30 our time (his time zone is an hour earlier). Then he'll text me that he's been trying to call her for a few days and she doesn't answer. She typically doesn't arrive back up in her apartment until 6:10-6:15. Usually the caregiver comes at the same time, so that takes a couple minutes. Then she heads straight for the bathroom, which takes her about 10 minutes, so she's not back out in her living room to answer the phone until 6:30. I also let him know about her recent/new confusion about where she lives. She did put on different clothes this morning, so that is a good thing.

Dh got an email yesterday that our snow tires and wheels shipped out. Yay. They will come already mounted on the wheels, so dh will just be able to put them on himself. He has the tools and air compressor to do it.  

Ok, dh is up and just got the shoveling part (patios) done. He said we got 5 inches. He grabbed his egg sandwich from the counter and proclaimed he can now eat his egg sandwich while plowing, where he couldn't do that with the quad, LOL. Plus he likes that it has a heater.

We started getting the town/county newspaper (it's a weekly paper). It sounds like this year the main street through town (which includes the bridge over the river) will be all lit up with Christmas lights and decor. There was an article about it. And the business's along the street agreed to put up decor and lights. Sounds like it will be really cute and festive. I'm looking forward to going in to see it next month. Our "retired" friend who always stops by, is doing his snow plow job for the state again this winter. He stopped by the other day for a visit and he was trying to find a picture on his phone to show us and then also realized he had a couple of pictures of our house all lit up last Christmas, that one of the other snow plow guys texted him. LOL. 


8 comments:

  1. Payroll is confusing when adjustments need to be made. I get it. I hope your employee gets the idea. We had another irritating dusting of snow.

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    1. The employee is young, probably not too long out of college, so it's probably something new for her to understand. She seems very sweet, though :)

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  2. When we used to do the HR input for payroll we also had a cut-off date about 5 days before people got paid and like you, we had a hard time explaining to people that they would get whatnot NEXT payday because of it. It is confusing though isn't it!

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    1. I hope she gets it and will trust the system will get her hours correct. I don't want to have to manually reconcile her hours every payroll, LOL.

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  3. Anne Brew

    Here in the UK we won’t get any snow this side of Christmas, being an island in the temperate Gulf Stream. But it will get cold and with the increase in energy prices we’re all learning new ways to heat our houses cheaply. The good thing is that everyone is getting very knowledgeable about energy costs; in my case I bought a smart meter that monitors useage. I’m constantly looking at ways to get that price per day right down! x

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    1. We're getting the snow a little early this year. I had read we're going to have a "wintery" winter this year, haha.

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  4. Hopefully, the woman will catch on when she sees hours on her next paycheck. It might be less confusing in pay ran from the 12th to 26th so everyone did not have to figure each month if their check was correct.
    It is insane to submit an order without the price!
    I think it is funny your husband says he can eat his egg sandwich while plowing. And, "construction delays",,,,
    Lights and decor, especially across a river, will make the town so festive and possibly help with people coming in to shop the town.

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    1. it would be easier if they just didn't let her have OT, LOL!

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