My IT hat is on (crooked)

I'm am frustrated. I've been trying to get dh's new computer set up since yesterday afternoon. I thought I had it all ready to go, after working on it some more this morning. I take it down to his desk to get it all plugged in and it would only recognize one of his monitors. Searches for resolution, multiple trips up and down from my office to his den to see if it worked. Nope.

One of his monitors is set up with a vga adapter that then plugs into a USB port. I cannot get his new computer to recognize it as a monitor. I tried adding a driver for the monitor.  When I was setting up his computer at my desk, I only had one of my monitors plugged in. I hauled it back upstairs to try both my monitors. They worked. They plug in via a display port. My computer only has display ports. Knowing one of dh's monitors (the newer one) plugs in his old computer via the HDMI port, I only added one HDMI port to his new computer set up. I just assumed the other monitor, that uses the USB port would also work. If I had added 2 HDMI ports, I would likely have it working right now.

So, then I hauled the computer back downstairs and tried the nonworking monitor with a hookup using the cable from his other monitor. The monitor then worked - so at least I was able to narrow it down to it's not recognizing the monitor because of the pin to USB set up. So, now I've ordered an HDMI to Display port cable from Amazon and will have to wait until that arrives to finish setting up. At least his old computer is still plugging along and I didn't wait until it crashed completely to get a new computer.

Other things with the transferring of files and programs was confusing me some, as well. A year or two ago I changed from backing up to an external harddrive to a cloud based subscription. Haven't had to use it until now. Before I chose this service, I did some research and it came recommended from some reliable source (like PCMag, I can't remember who exactly now). Well, I remember it literally took days to back up both our computers, then it does it regularly and is quick, because it's only adding new files to backup. Well, it's not very explanatory on how to restore your back up to a new computer. I clicked on restore and it starts but says it's going to take like 50 hours. As it went on the computer hard drive got louder and louder - sounded like it was going to take off from my desk! Then it shut down with a warning message that the computer was overheating! Good grief - I almost broke the computer and he hasn't even gotten to use it yet. I'm going to cancel this service.

I decided against that IDrive restore/backup and this morning I got out the old external hard drive and backed up all dh's files onto that and then copied them back onto the new computer. Took me about an hour. So, other than the monitor plug in issue, I THINK/HOPE/PRAY this new computer is all ready for him to use. 

I'm exhausted. I need a nap.