A "clerical error"

Sure enough, dh's appointment for the endoscopy was not on the day surgery's schedule. I waited 2 hours for either them or the GI doctor's office to call me back and then tried calling the hospital day surgery again. I got someone this time and she said "no, he's not on our schedule for tomorrow". I said the paperwork the GI dr office sent us has tomorrow and I have a call into them, but haven't heard back yet. She then asked if I called the Radiology dept, to inquire about the appt with them. I said no, because that's not the procedure we were told he's having done (and they aren't likely going to know anything more either).

She then said Dr S is here, I will ask him what he knows about it and I know his office is really hard to get a person to talk to when you call and we have a back end ph# for them, so I will call and find out for you and call you back. She called back about half an hour later, asking me if the GI office scheduler had called me yet? Not yet.

Ok, she will be calling you, but I just wanted to let you know his appt is actually on the 16th, not the 9th. I said weird - because the paperwork they mailed me says the 9th....She says well it was originally the 9th, but got changed to the 16th. Their scheduler will be calling you.

About a minute later the scheduler calls and says "there was a clerical error" and his appt is really the 16th. and it's at 8am, not 6:30am. I said ok........and then I started to ask her about this radiology appt that is on the hospitals schedule (I was going to ask who will cancel it?) and before I could finish she says  "well, does he need the appointment tomorrow?" I'm like what? No. I think it got made in error, in place of the endoscopy, but they think he's still got an appt since it's still on the schedule and it needs to get canceled. She finally understood what I was trying to say and said she would take care of canceling it. (but I had my doubts she would do it)

She's a ditz and I'm sure this is all her fault. Not to mention if the appt had gotten changed to 1/16 some time earlier (and they forgot to tell us), then it would have shown up on MyChart as an upcoming appt (for the correct procedure) and it was not! They just figured out, after I started questioning what was going on, that the appt for the endoscopy was made as a different procedure, and got him added to next Thursday. 

My guess is, when she goes to make the procedure or surgery appointments with the hospital, she does it online and there's a drop down box of procedures...EUS (what she was supposed to pick) is probably right before Flouroscopy, which got picked as his procedure.

I waited until 4:30 (almost 3 hours later) to see if the flouroscopy appt got cancelled in the system and it was still there, so I just went ahead and clicked on cancel the appt myself. It had me choose a reason or type in a reason, so I just put the scheduler at GI office made this appointment in error, it was supposed to be for an EUS.

Anyway, SO GLAD I figured this out and we didn't spend an hour driving in there at 5:30 in the morning only to find out he wasn't on the schedule! We both would have really been furious. And dh is happier with the new time being 8am, instead of 6:30am.

So, then I instantly had to worry - oh great, now that we have to wait a week, now the weather will change and it'll be all snowy/snowing while I'm having to drive the hour back home, but so far so good - it looks even a bit better weatherwise next Thursday (a bit warmer temps).

I think I have gotten a strawberry/banana smoothie made that dh really likes now. Took me about 4 tries but the "secret", haha, seems to be 1/2 c. milk, a handful of frozen strawberries, one banana (I've been using the fresh bananas I bought, so I haven't tried frozen with this recipe yet) and about half a scoop of vanilla protein powder. I like it the best so far, too. I've been making this in the big pitcher for the blender, but I think it would likely fit into the smaller, individual size, so I'm going to try that part next. I wish I could make bigger batches, that would last a few days, but they don't seem to do well sitting in the fridge - I think the banana part gets really ripe.