Holy shit show! The incompetence of some people/companies is crazy. Myself and 2 of my coworkers have been dealing with one of our manufacturer's and I honestly don't even know how this company has managed to stay in business. On Monday, our salesman just wanted me to send them a purchase order for a very small order - a sample he needed on jobsite by Thursday, our customer willing to pay the overnight shipping. If this sample gets approved by the customer, then of course hey - big order will come....
Several emails on our end the next day trying to confirm it was shipped...finally a reply mid afternoon "your accounting needs to contact our credit dept". I emailed right back - please give me name/email/ph# to contact? We have a main ph# listed in our records for this manufacturer so I tried to call. I got a rude person basically saying "why'd you call this number? we are "sales" OMG - just transfer me to your credit dept then! She gives me another number to call so I try that but can only get voicemail. Our sales support assistant then tried calling 3 different numbers to this company yesterday, all with no luck actually getting anyone. Nor did they reply to any of our emails about the order yesterday. Their order dept person, who first emailed us that we needed to contact their credit dept doesn't even have a phone number in her signature line. Hows that for great service?!
So, finally they email back this morning that they have sent us a payment link so we can prepay the order before it gets shipped. Um....we've been emailing you since Monday that we needed this on the jobsite TODAY! What a joke.
DH wanted to get our garbage man the gift this morning. The garbage truck typically arrives in the morning on Thursdays around 7-ish, but he got up at 6am to wait to listen for the truck, to make sure he didn't miss him. It's now almost 9am and still no garbage truck. Of course, LOL.
I was trying to kill 2 birds with one stone yesterday by not having to walk all the way down to the end of our street to drop off the Christmas cookies to neighbor. Her son gets off the school bus at 4:30 or so, so I was watching for the bus from our dining room window and then would get out there and meet up with him as he's passing by on his walk home and then I'd continue over next door to Mr & Mrs house to drop off theirs. It was very windy rainyish day, which is why I really didn't want to take the long walk down to their house. I get out there, the bus has gone by and no kid. Damn it! LOL. I guess he didn't go to school yesterday, so I walked over to Mr&Mrs and dropped off with them and brought my other box back home. I'll text other neighbor today around noon and make sure she's home, before I walk down there. I think today's weather will be better for a walk.