Complaints and fixes

I had sent an email with a picture to the company we bought our two maple trees last fall from. They are only growing a bunch of leaves on the bottom of the trees, at the ground. The rest on up has nothing and looks almost dead. They replied that those ones growing on the bottom are called "suckers". They need to be pruned off, as they are stealing the nutrients from going up the tree to the top branches. So, dh did that today. A pain in the butt, as he has wire around the trees (to keep the deer out) so had to cut the wires holding the wire fencing so he could get to the trees. That took longer than snipping off the suckers. Hopefully now the trees will survive and grow like they are supposed to.

I got my sisters US tax returns done and emailed to her. I just got her FBAR info from her yesterday so still need to get that filed. 

I learned something new yesterday. A "how to fix".  Every time my mom tries to get on her online banking to see what her balance is, she has to call me. I try and try to tell her again user name and where to enter it. For some reason our bank will not save/remember the user name. We can save the password and it will auto fill in *****, but not the user name, so she either has to type it in or when you click in the box where you enter it, it will show up in a pop up box. Every time I think I get her to enter it, she then is getting a message that they need to text or call her a code to access. Not even going there with her on the phone, LOL.

So, when I was there on Saturday I tried to log in her bank to see if we really need to get a code sent to us, and if so I can take care of it with her phone (that doesn't get texts now) for her. She has probably 10 incorrect login names that come up in the drop down, all the one's she's apparently tried to enter. I tried to figure out how to delete all those, but couldn't easily figure it out. I chose the correct login and it worked fine. I googled how to do that and got the answer. I tested it out on a couple of my websites where more than one log in pops up and I was able to delete them. Yay. So next Tuesday I will get all those deleted and just leave the one correct login name to pop up for her. Hopefully that might make things a bit easier the next time she calls me and wants to get online with her checking account. Well, probably not, LOL, but at least I know now what's causing her to get the message that they want to send her a text or call code, it's because she's entering her user id wrong and hitting enter.

The 35" wagon wheels I ordered from Tractor Supply finally got delivered late yesterday. DH met the truck out at the gate, he comes walking back with 2 wagon wheels in his hands. I'm like that's how they were shipped?? No box or packaging?? Nope. What in the hell? So, of course, one is missing part of the middle piece that 1) holds the spokes together and 2) is decorative. Both are scratched up. I paid $92 in shipping for them to be shipped like this?

I just called Tractor Supply to put in a complaint. The lady was very nice and offered to send a replacement order, if I'd like that. I said well, that would be great as long as they are not shipped the same way! She said it looks like this was shipped out of one of their distribution centers and she will put in a note that this replacement order needs to be packaged and also let them know they should have packaged this order and what happened. She is sending me an email where I  can reply with pictures of the wheels and she also just credited me half, $46 of the shipping. 

One of our employees, who has been with us for 8 years, is leaving to pursue something outside of our industry. Bummer. And then they just recently let go one in her department, so that's going to be hard for this department for awhile, being shorthanded and/or new employees. It would be interesting to know more details about why she is leaving. I might message my boss just to say bummer about her leaving and see if she offers any details. She probably won't, haha. More money? an opportunity to work from home (they are going back to office next week) full time? I also wonder if no raise in over 2 years now has any part of the decision. The owners and managers can weather the rising inflation well, they all got their annual increases the past 2 years.....but I would think if she had said she took a job offer for more money our company certainly would have offered her a raise to keep her on. She was good at her job.

One of my jeans I ordered from Kohl's came last night. The darker pair. The shorter length seems to be just about right, as long as it doesn't shrink any. I don't think the regular length pair I have has shrunk, so should be good. I also received the box of 48 birthday cards I got for $2. Figured just a small comparable gift card in the store is 2 bucks, just for one, so this is a great deal and they are nice. I also got the fake lavender plant from Kohl's. It's ok, but I sure wouldn't have paid $40 regular price for it. LOL.

The drip lines dh ran into each whiskey barrel planter are working great. No hand watering and they flowers are looking great. 

Wow, it's going to be so hot next week. Thank goodness we have a/c. It makes life so much more comfortable, especially for sleeping. And I never have to listen to dh complain about the heat again, LOL.