Tuesday, May 31, 2022

Another day off

I was getting online again with my mom's mail order pharmacy to get a phone number to call. It's just saying your prescriptions will be delivered by June 5 - sure they deliver on Sunday! Plus, then I noticed it said "regular" shipping method. When I went online last week (because I kept getting emails that I needed to update the shipping address, enter a credit card, etc. I specifically went ahead and chose 2 day shipping, with the extra $12 cost, to make sure they got here sooner. It even showed it in my total cost. I called and after having to say "customer service" at least 10 times I finally got to speak with a live person. She was nice but tried to tell me they didn't get the prescriptions orders until Friday. I said I have an email right here on Tuesday, from your company, saying you got the prescriptions! And I chose 2 day shipping to get them here asap. Her reply "well, when is she going to run out?" I'm like that's not the issue - the issue is it shouldn't take 2 weeks to get a prescription! I said since they haven't shipped out can they be shipped out 2 day, like I requested? She checked and said they are already ready to go/shipping label on them and are going out at midnight when they get picked up tonight (last night). 

I just checked online again this morning and still not showing as shipped. So frustrating. My health insurance uses this company and I haven't had any problems and it was a bit cheaper than the other one, so that's why I decided to switch mom's (her insurance lets them use either company). Now I'm wishing I hadn't changed.

Here is the big wood/log bench we bought at the flea market

It's nice to have today off of work, too. As soon as the vet gets opened up I'm going to call to get the referral to the specialist. I'm also plan to call the assisted living place across the parking lot from where mom lives. I've looked at their website and they are assisted (not independent like where she is) but I'm not sure if they also do dementia/memory care. It kind of sounds like it. It's hard to tell, because I click on a link and some of the links go to their corporate page and it appears they have facilities around the country, but some have memory care and some don't. It's definitely assisted living, which she is going to need soon. I'll give them a call and then maybe next time I'm in to see mom I can go over there and take a tour. At a minimum, I know this place would of course assist with her medications and self care, which she needs. I kind of wanted to give this new medication a try for a little bit to see if it helped any before moving, but I can at least get the info on the place.

She has apparently now lost her keys to her apartment. I have an extra set and had hoped I'd be going in to see her today to take her her refills but they aren't here yet, not for a few more days. I even had happened to check in on the (one) live camera in her apartment and her little neighbor lady was there and trying to help her find them. I was really hoping she'd find them for her, but you could kind of tell she didn't really want to be opening all her drawers/being snoopy. You'd think the office would also have an extra set or get it replaced. It sounds like they then went downstairs to the office (good that she had neighbor gal to help her with this). Her keys have to be somewhere there! She always puts them in her pants pocket or her sweater pocket and when she gets back to her apartment she drops them on her dining table. My guess is she left them in a pocket and the keys are still in that clothes. 

I'm also not sure how soon we can get into the specialty vet, but if it's in the next day or two, I can stop in to look for her keys (and give her my set if I can't find them) then. I just tried to call the vet but got their voicemail. I'll try again in a little bit and if I still can't get through I'll leave a message for them to call me.

I had already picked out awhile back what I want to get dh for his birthday next week. A nice new leather duffel bag type suitcase. I almost forgot to get it ordered. DD messaged me something about his birthday last night and I was like Oh ya! gotta get that done, so I ordered it through Amazon this morning.


6 comments:

  1. It's so great when you actually get a day off and then spend it doing administrative stuff isn't it - or, if you're like me - catching up on the washing/ironing/banking!

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    1. I know LOL. So far this morning I feel like I'm still working. It's pay day, got my bills paid, budget updated, made a call to the vet, researched assisted living.....

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  2. I hope they can do something for your puppy. :(
    That's a cool wooden bench. I like the way they made it. It's different from what I normally see.
    Those mail order phatmacies can be sooo frustrating.
    I hope that assisted living takes dementia patients.

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    1. I hope it's something they can fix for pup. It's not bleeding a lot but he is having some drip out every so often, so something is still wrong.

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  3. That bench certainly looks sturdy! I like it. It must have taken two guys to handle that.
    I really hate to have to say "pharmacy" over and over to get through to a person. It is sooo frustrating.
    Will your mother be upset to move?

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    1. The bench was heavy - I was so glad we got it when dh's friend was here, LOL. It was much easier to get it unloaded and put where we wanted it with 2 guys, rather than me and dh trying to do it.

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