I returned to Walmart Vision to talk to the doctor about getting a refund on the eye exam DH had there, since I had to pay for a second exam and it was a different Rx than he gave.....and DH could see perfect out of his new glasses. The Walmart doctor told me the prescriptions were very similar and wouldn't have made enough difference (gee - you don't think you'd notice the difference if you got a stronger than you need prescription??) but that it was probably a difference in the quality of lenses compared to his new glasses. I told him that he and his staff did nothing to try and resolve the problem with the glasses purchased. If they felt the prescription was right and it was the lenses causing the problem then they should have addressed that issue and not kept telling DH "he was looking through the glasses wrong and that he needed to spend several months getting used to them". As a result of their crappy service I had to go spend more money on a second eye exam. So, I got up and walked out.
Over the past 10 years I have shopped at Walmart I have most likely spent a minimum of $8000 per year - just on weekly grocery shopping, not to mention all the other bigger/one time type of purchases...eye exams and glasses and contacts for DS and I, gifts, lawn care products, etc - oh and prescriptions too! I guess other grocery stores and Target get my business now. While I completely realize my annual spending at Walmart isn't even a blip on their radar of profit, at least I'll feel better knowing their crappy service won't be getting much of my hard-earned money anymore. I'm sure there will be times I will run in there for a forgotten item or something we ran out of, as it is the closest grocery store to me, but $600 a year spent there is a lot less than $8000 + a year.