Ok, I am annoyed.
Tomorrow is payday and our payroll company sends an email the day before that our paystub is available online to view. Usually I just ignore it. Per my handwritten budget in my notebook I know how much it should be. I usually just check my bank account online in the morning and see that it was deposited and matches what I expected. For some reason, today I decided to click on the link to view my paystub online. Glanced at the amount written on my notebook and see that it's almost $50 short! That never happens.
A look at my paystub detail and I see that the Long Term Disability insurance I signed up for when we had our benefits enrollment at the end of June is a deduction of $66.40. It's supposed to be $18.14 per paycheck. That's what's come out of my last 3 checks.
So, I email my boss and she gives me the email of the benefits contact person (we use an outside company). I get an email back that they quoted everyone wrong and so instead of $18 a paycheck it's now going to be $30 per paycheck and the extra on this check was to catch up for the shortage.
You all might remember how I actually agonized over whether or not to add this to my monthly budget. I think I even mentioned it in a couple of posts. At $36 a month I decided to bite the bullet and add it. Now it's almost double that. It also makes me mad that they knew of the mistake and couldn't have emailed people to let them know it was being adjusted and more would be deducted each paycheck? That's poor customer service, in my opinion. I emailed back that at this new rate, I probably would not have signed up for the insurance and am I now stuck with it until our next open enrollment next June? I'm still waiting for an answer. If I had gotten a raise this year, it probably would have been a no brainer to add/keep it, but this just wipes out all the little things I cut out/down on to save each month.
What's the difference between long term disability and regular disability? That's the question.
ReplyDeleteHere in NY, sixty cents (yes! you read that right) is what's deducted every week out of a paycheck. Disability is disability. If it turns into long term disability that's covered by Social Services, if I'm correct? So I really don't know why you need or wanted the extra coverage.
Give it a thought again and maybe cancel it if you can. $30 X 52 weeks is $1560. Maybe some other insurance company would be cheaper? I dunno. It's your call. Good luck.
This is for additional, voluntary long term disability insurance. If I was disabled long term or permanently then the only thing I would get would be Social Security disability pay and that is $2100 a month. This additional insurance would give me 60% of my salary (in addition to the social security disability). We pay a mandatory $9 per paycheck for short term disability (for 12 weeks, I believe) that covers 60% of salary. We are paid twice monthly, so at this higher adjusted rate it's $30 twice a month, not weekly. I had checked with other insurance companies and they were way more expensive, so this is still a very good deal. I just don't think I probably would have signed up for it, at this higher price of $780 per year.
DeleteI think I would haul out the original agreement and demand that it be honored until the next enrollment time OR to give me all the money I had pain in and cancel it since you signed up IN GOOD FAITH and made an UNIFORMED DECISION and should be released from a FAULTY CONTRACT, Remember and use those capitalized words in your speech and writing when dealing with this issue.
ReplyDeleteThat would have to be up to my employer to demand they honor it. I don't have a contract. It was just one of our benefit options I could choose, all done online. They emailed back and said I can cancel out of it and get reimbursed what I have put in, since they quoted wrong, so that is probably what I will do
DeleteWhat is your employer saying about this?
DeleteNothing so far. My boss oversees HR/Benefits and when I asked her who I would email to ask why the deduction was higher she gave me email and said to cc her, because she was worried it might have happened to more than just me. But no other response.
DeleteWhoa. I'd be mad, too. It was their screwup and they should be responsible for fixing it...but not at the expense of the employee.
ReplyDeleteI really doubt they will cover the cost, especially since they caught the error the next month. I'm sure they (the payroll company) think they are doing me a favor by allowing me to cancel it
DeleteSo how the heck do they get to say "oh that'll cost X" and then a couple of months later say "oh and here's a bill for double that amount". That kind of stuff makes me hopping mad and I would have really kicked up a stink about it. Anna
ReplyDelete