The electrician guys came back today to get our internet all "fixed".
Took them probably 4 hours. DH and I are both wondering if they had
wired it how it was supposed to be in the first place, since they had to
take of the plate covers on both the telephone/Ethernet plug ins and do
some work. They brought a Google Wi-Fi 3 pack system. The moved our
router/modem (telephone/internet co. equipment) out to the "media panel"
in the garage and plugged it into the phone company's wiring, there.
They hooked up the computers in den and office directly hardwired to
modem. Then put one of the google wi-fi devices in the closet where the
modem had been. They thought they could just use 2 of the 3 devices and
put the second one in the shop, but it wasn't working, so they had to
install the 3rd one, in between. But, to install the 3rd one there
wasn't another port in the modem/router, so we had to put DH's computer
back on wi-fi (which is fine), so the 3rd google device could plug into
the modem/router. Then, we tried out DH's phone out in the shop and it
was doing the same thing as before - loosing internet, but at least this
time it would at least switch to LTE. Then one of the guys thought it
was still in the process of "connecting" that 3rd unit, because then it
all kept working. I haven't gone back out and tested again, but I have
this bad feeling, it's still going to keep having issues. Supposedly
these google wi-fi devices are supposed to work really good and have
strong signals. I'm keeping my fingers crossed. I am going to email the
owner (these guy's boss) and tell him to bill me for the wi-fi system. I
don't expect him to pay for that, but I will take their labor at no
charge. Looking online it this 3 pack system is around $250. We may need to look at increasing our internet speed package with our phone company. There is one higher plan, at about $20 more per month. Though, the electricians said, as I also suspected, that doesn't help with distance (ie getting it to stay on in the shop) but helps with speed and how many devices you can use on it, which we are getting quite a few....2 phones, 2 ipads (thought not usually used at same time), one computer, tv, and HVAC system.
I had do download some google wi-fi app to my phone to help them get this all set up. It's all so techy - that if anything goes wrong with it, I'm going to have no idea what to do! DH acts (to them) like oh, it's no big deal, he doesn't really care about internet and tv, but when it's not working I'm the one who has to listen to him throwing a big fit!
I don't think our neighbors are too annoyed that we asked them to put the bark collars on the dogs. He emailed last night, asking how the rest of the day went and I said they were great. Then Mrs. emailed today, from work, asking if DH would help her with something when she gets home from work. One of their guests pulled out a kitchen cabinet or something and she needs help getting it back on the track (since Mr. is out of town). I said of course he will help her with it.
We went over there after she got home from work. She has a kitchen cupboard that is kind of like a pull out pantry, that came off the slider thing on top. DH fixed it up and adjusted it a bit, so hopefully next time someone pulls it out to hard/fast it will stay on. Then she joked about him putting together a toy electric motorcycle for her grandson. She knows it would take her DH hours to put it together, LOL, plus he's not home. DH happily took it back home with him and had it put together in probably less than an hour.
I didn't get a bunch of work done today, as I was either without internet, or when it was hooked back, we were setting up all the wi-fi devices, etc.
Hopefully this will take care of your internet issues.
ReplyDeleteI really think it's a problem with DH's phone....grrrr.
DeleteI hate internet/wifi problems because I feel helpless. I hope this works.
ReplyDeleteMe too, and now I have this system I don't understand, LOL.
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