After being told by our water well owner it will probably be at least Wednesday before we have water again, we went into "flip out" mode. I called her back and spoke with her daughter (an adult in her 50's) and asked if they have ever heard of overnight UPS or FedEx. She proceeded to tell me her mom is doing her best and doesn't have a lot of money to spend on repairs. According to the owner and another neighbor I just spoke on the phone with, the last time she had to pay for a major repair was 2006, so she's had about 5 years of everyone's water payments she could have been building up - that's over $5k, less monthly electric (which is minimal). She wants to use a well repair person who does this as a side job, so he is not available during normal work hours. There's half the problem right there!
I took Quest's advice and contacted our county health dept and spoke with a helpful gentleman who took our well owner's name and phone number so he could call and tell her her timeline for repair is unacceptable and put a little pressure on her. She didn't answer his call, so he left a message, along with his cell phone # (it's getting close to 5pm now) for her to call after hours. He will call me back this evening if he hears back from her. A county worker who works after hours? I'm impressed!